MV+9 Operations Centre

Our cutting-edge Operations Centre, MV+9, is the technical hub that controls the service workflow and field-based engineering resources. It houses teams of electro-mechanical support engineers, asset management experts, and professional call handlers.

MV+9 manages over 120,000 calls annually and plans 130,000 Preventative Maintenance visits across more than 100,000 assets nationwide. Each call is triaged to prioritise critical issues, ensuring the fastest response and fix times in line with our service level agreements.